Refund policy

The Blade Runner (“TBR”) provides users (“You”) who access this Website (“https://www.thebladerunner.com.au/ ”) with a limited/restricted license to view and utilise the information for appropriate use only.

Returns, Refund and Exchange Policy

Products may be Returned (for a Refund) within seven (7) calendar days of You receiving the Product, subject to the below conditions.

Items cannot be Returned and/or Exchanged beyond seven (7) calendar days. TBR has the sole discretion to accept any request for Returns and/or Exchange, acting reasonably. If you do have a Warranty and/or defect concern with the product, please contact us via TBR email at: info@thebladerunner.com.au . We will endeavour to respond to you as quickly as possible.

Returns (Refunds) shall not be provided for You changing your mind and/or no longer wishing to use the Product. Returned Products are required to be new in the original box as was provided when the Product was Purchased, and any used Products shall not be accepted by TBR for Return.

Many of the specialist commercial grade Knives require special care, upkeep and ongoing maintenance, including, but not limited to, the range of High-Carbon Knives that are not stainless steel. Used Knives that have patina or rust from a lack of care will not be provided Returns/Refunds. TBR shall inspect the Returned Product and has the sole discretion when determining whether an Exchange/Return/Refund is to be provided to You. If TBR determines, acting reasonably, that your request is valid, TBR shall arrange credit to You within a reasonable time.
Please note that all related Shipping Costs are non-refundable in all circumstances.

*Please read TOS for full list of T&C's, shipping and refund policies:
https://thebladerunnernewcastle.myshopify.com/policies/terms-of-service